Wave CXM Discovery
The storefront of your loyalty scheme
An enterprise-ready, powerful engine offering personalized and targeted content to your customers.
Let your customer Discover the full spectrum of your brand!
Offer meaningful content to your customers
- Customer Segment & Tastes
- Products owned
- Geographical location
- Interactions with the platform
A variety of ways to present and drive exploration of all engagement options
- Feed view
- Categorized lists
- Text search & filters
- Wishlists & Favorites
- Points of interest on a map
Always keep your customers up-to-date!
- Inform them of new redemption options that fit their segments and tastes.
- Inform them when a coupon is about to expire to increase conversion.
- Use geo-targeting to notify them on the spot, when they can benefit from a relevant shop coupon.
- Use Discovery to notify customers about the availability of new coupons, based on their taste profile and more.
Focus on critical segments
Automate your operations with our integrated segmentation tools, powered by Machine Learning.
20+ dimensions to segment
Automated churn detection
Add custom dimensions for your data
Offer personalized content and deliver targeted engagement options
Discovery is also tasked with orchestrating and prioritizing the engagement options presented to the users in collaboration with other systems.
Create and edit views. Publish targeted content for all the provided experiences.
Manage targeted rules, notification parameters, adjust display options and views.
Increase engagement value by associating them with customer tastes identification and in-app alerts and push notifications.
* We never share user details with third parties.
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